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Linxis Group
Abbildung DIOSNA
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As the market leader in machines for dough production of bakery and pastry products, we are focused on international growth.

Our systems are designed, built and delivered upon specific customer requirements. With the positioning of our mixing machines we are operating in a highly attractive market segment based on increasing consumer demand in international markets.

For our service department in USA (Kansas City) we are looking for a

Service Representative / Service Engineer (m/f)

Role Summary

  • perform and support installation, testing and commissioning of products at site
  • investigate and solve warranty issues
  • Performance check, test run, final clearance
  • service calls and training of customers on product
  • diagnose faults and to repair or describe them properly
  • prepare technical presentation and documentation
  • provide technical solutions for clients.
  • liaise and coordinate with customer service in Germany
  • manage inventory and ensure all service is complete within standard procedure
  • report to superior on a regular basis 
  • Maintain accurate field startup/training and maintenance records. Interface with customers to arrange schedule visits at customer site and provide technical phone and email support. 
  • On-the-job-training approx. 6-8 weeks in Germany (headquarter)


  • completed apprenticeship/vocational training as industrial mechanic or mechatronic engineer or electrical engineer
  • at least 3 years of working experience in the related field
  • good knowledge of electronics, hydraulic, and technical drawings
  • willingness to travel
  • conscientious and solution-oriented working ethics as well as flexibility and willingness to learn
  • Solid working knowledge of Microsoft Office

An attractive position in a stable, value-oriented environment with supportive colleagues. You report directly to the Director Service and you will have great freedom in realizing your goals. Your package will be attractive and your perspective is to grow with the expansion of the site.

You need more certainty for this step? 

We are looking forward to receive your application:

DIOSNA Dierks & Söhne GmbH
Mr Reiner Knauf
Am Tie 23
D-49086 Osnabrück (Germany)