Service technician in international field service (m/f/d)

DIOSNA Dierks & Soehne GmbH was founded 1885 in Osnabrueck-Germany. Diosna GmbH today is a World Market Leader in the state-of-the-art manufacturing of very high-end sophisticated Bakery and Pharmaceutical Equipment.
DIOSNA Pharma provides solutions starting from the laboratory scale up to the high-speed production scale and is well known for its innovative high-shear mixers. Furthermore, the product portfolio is offering individual machines as well as complete in lines of fluid bed technology, tablet coating, mixing, and granulating.
 
DIOSNA’s worldwide customers range from large industrial Companies to smaller sized manufacturers. Quality, precision, efficiency, and Service is a Trademark recognized by our Diosna Customers.
 
To support our team, we are looking for you with immediate effect or as soon as possible as:  


Responsibilities:

• Carrying out repair and maintenance work in the area of mechanics, hydraulics and on electronic components
• Technical commissioning of our systems
• Instructing our customers in the handling of the systems
• Reporting on assembly and service work
• Independent maintenance of tool and material stocks in the service vehicle

• Training as an electrician (m/f/d), mechatronics technician (m/f/d) or comparable (industrial mechanic/energy system electronics technician/electrical installer) (m/f/d).
• High willingness to travel nationally and internationally
• Good command of English
• Driving licence
• Service orientation, enjoyment of customer contact, willingness to learn
• IT affinity, knowledge of MS Office, basic SP knowledge desirable

• Highly responsible and versatile position within a successful and crisis-proof company with a pleasant working atmosphere
• Performance-related remuneration in accordance with the IG-Metall pay scale
• Flexible working hours
• Company canteen, fruit basket and free water
• Retirement benefits
• HanseFit
• Back school
• Job ticket
• Parking spaces
• Language courses
• A respectful and team-oriented working atmosphere
• Diverse development prospects for you and your area of responsibility

Become a part of us!
 

Qualifier / Process Engineer (40 hours/week) (m / f / d)

DIOSNA Dierks & Soehne GmbH was founded 1885 in Osnabrueck-Germany. Diosna GmbH today is a World Market Leader in the state-of-the-art manufacturing of very high-end sophisticated Bakery and Pharmaceutical Equipment.
DIOSNA Pharma provides solutions starting from the laboratory scale up to the high-speed production scale and is well known for its innovative high-shear mixers. Furthermore, the product portfolio is offering individual machines as well as complete in lines of fluid bed technology, tablet coating, mixing, and granulating.
 
DIOSNA’s worldwide customers range from large industrial Companies to smaller sized manufacturers. Quality, precision, efficiency, and Service is a Trademark recognized by our Diosna Customers.
 
We are looking for you as soon as possible as
 
Qualifier / Process Engineer (40 hours/week) (m / f / d)

Responsibilities:

• Handling of qualification projects:

           oGeneration of documentation in preparation for the acceptance of the plants by our                   customers, 
           o Execution of the acceptance with the customers at Diosna, 
           o Preparation and continuation of the qualification after installation of the plants at the                  customer's site, 
           o execution of the final acceptance at the customer's site

• Planning and execution of calibration and requalification orders
• Carrying out training courses at the customer's site
• Execution of process engineering tests in the Diosna pilot plant and at the customer's site
• Adaptation of PLC and visualization programs
• Carrying out functional and software tests on plants with programmable logic controllers

Requirements:

• engineer or similar preferably with several years of professional experience, preferably in the pharmaceutical or food sector or in the construction of pharmaceutical process plants
• Good command of written and spoken English
• Willingness to travel
• Ability/willingness to learn, ability to cooperate, flexibility, problem solving skills

 
We offer you:

• General conditions: Performance-based remuneration in accordance with the IG-Metall collective wage agreement with 30 days annual vacation, vacation and Christmas bonuses as well as a collectively agreed supplementary allowance and a supplement to the metalworking pension after the probationary period. Job ticket, anniversary bonus and cash bonuses for operational improvement suggestions.
• Tasks: Exciting, responsible, varied tasks and the express wish for you to contribute your ideas.
• Team: international team, flat hierarchies, cooperation at eye level, open communication and constructive feedback culture
• Induction and further training: a good start through individual induction plans and support from an experienced mentor, internal further training opportunities (DIOSNA Academy) as well as external tailored further training measures
• Work-life balance: flexible working hours including flexitime, time off in lieu and mobile work
• Company health promotion: company doctor, psychological counseling, Hansefit, back school
• Local offers at the location: English courses, company canteen, fruit basket, free water, parking spaces

Become a part of us!
 

Sales cold calling B2B (m/f/d)

DIOSNA Dierks & Soehne GmbH was founded 1885 in Osnabrueck-Germany. Diosna GmbH today is a World Market Leader in the state-of-the-art manufacturing of very high-end sophisticated Bakery and Pharmaceutical Equipment.
DIOSNA Pharma provides solutions starting from the laboratory scale up to the high-speed production scale and is well known for its innovative high-shear mixers. Furthermore, the product portfolio is offering individual machines as well as complete in lines of fluid bed technology, tablet coating, mixing, and granulating.
 
DIOSNA’s worldwide customers range from large industrial Companies to smaller sized manufacturers. Quality, precision, efficiency, and Service is a Trademark recognized by our Diosna Customers.
 
We are looking for you to strengthen our team for the position::  


Responsibilities:

• Acquiring new customers via various sales channels (telephone, online marketing...).
• Updating and maintaining leads and customer data in our CRM system (Salesforce)
• Coordination of customer appointments
• Close cooperation with the field staff to ensure the respective appointment coordination as well as the corresponding preparation and follow-up
• Sound familiarization program about our products in order to independently conduct phone calls and qualify customer inquiries

• Service and sales orientation in the way you think and work
• Basic technical understanding and affinity for digital products (CRM Salesforce)
• Fun and enjoyment in communicating with people and selling innovative products and services
• A positive personality and initial experience as a customer service representative as well as initial sales experience in telemarketing
• Very good communication and expression skills in spoken and written German and English - other language an advantage.

• Highly responsible and versatile position within a successful and crisis-proof company with a pleasant working atmosphere
• Performance-related remuneration in accordance with the IG-Metall pay scale
• Flexible working hours
• Mobile working
• Company canteen, fruit basket and free water
• HanseFit
• Back school
• Job ticket
• Parking spaces
• Language courses
• A respectful and team-oriented working atmosphere
• Diverse development prospects for you and your area of responsibility
• Freedom in the implementation of your tasks

Become a part of us!
 

Sales Manager for the sales of machines and plants for the food industry(m / f / d)

DIOSNA Dierks & Söhne GmbH was founded in 1885 in Germany, Osnabrück, and is one of the leading suppliers of machines and plants
for the food and pharmaceutical industries.
The focus in the food industry is the Bakery division.
As the market leader in machines for dough production of bakery and pastry products, we are focused on international growth.
Our systems are designed, built and delivered upon specific customer requirements: from the smallest handcraft mixers to industrial fully automated large-scale plants – DIOSNA offers solutions for various ways of preparing dough.
With the positioning of our kneading machines we are operating in a highly attractive market segment based on increasing consumer demand in international markets.
 
We are looking for the following position in Osnabrück:

Sales Manager
for the sales of machines and plants for the food industry (m / f / d) 
 
Responsibilities:

• Sales of competitive equipment in the field of dough preparation machines, starter cultures and service products as well as control of the agent network (worldwide).
• Independent support of our national and international customers
• Strategic and sales-oriented customer support with the goal of a sustainable positive customer relationship
• Technical consulting of customers, preparation and follow-up of offers, as well as negotiation of commercial framework conditions up to contract conclusion
• Structured sales processes with Salesforce as CRM system
• Expansion of activities within the area of plant technology for pre-dough and kneading with a focus on increasing sales and gaining market share
• Targeted acquisition of new customers and their competent support
• Continuous market and competition analysis as well as sales planning based on the preparation of regular sales forecasts
• Support in marketing activities, implementation of webinars as well as participation in trade fairs with the aim of customer acquisition

Requirements:

• Studies/training in the field of mechanical engineering or in a comparable discipline
• Sales experience in B2B environment
• Experience in the field of machinery and equipment for the food industry
• Business fluent in written and spoken English, further foreign language skills are an advantage (Spanish, Portuguese, French, Italian)
• Confidence in initiating new business relationships at decision-making level
• Sensitivity to customer needs and a solution-oriented mindset
• Strong communication, organizational and assertiveness skills, as well as a hands-on mentality and drive to achieve sustainable business results
• Distinct willingness to travel at home & abroad
• Confident handling of standard software (IT affinity) and CRM software

We offer you:

• General conditions: an attractive salary package with 30 days annual leave, sales and margin-based commission, company car, company cell phone and home office equipment.
• Tasks: Exciting, responsible, varied tasks; interesting application areas with growth potential in a dynamic sales environment and the express wish for you to contribute your ideas.
• Team: international team, flat hierarchies, cooperation at eye level, open communication and constructive feedback culture
• Familiarization: sales and negotiation training as well as a good start through a comprehensive familiarization plan that ensures you get to know all relevant areas of the company and also the people behind it in the first few weeks.
• Work-life balance: flexible working time arrangements and home office
• Company health promotion: company physician, psychological counseling, Hansefit
• Local amenities at the Osnabrück site: company canteen, fruit basket, free water, parking spaces.

 

Sales Manager with Spanish knowledge for the sales of machines and equipment for the food industry (m / f / d)

DIOSNA Dierks & Söhne GmbH was founded in 1885 in Germany, Osnabrück, and is one of the leading suppliers of machines and plants
for the food and pharmaceutical industries.
The focus in the food industry is the Bakery division.
As the market leader in machines for dough production of bakery and pastry products, we are focused on international growth.
Our systems are designed, built and delivered upon specific customer requirements: from the smallest handcraft mixers to industrial fully automated large-scale plants – DIOSNA offers solutions for various ways of preparing dough.
With the positioning of our kneading machines we are operating in a highly attractive market segment based on increasing consumer demand in international markets.
 
To support our team we are looking for you as: 
 
Responsibilities:

• Sales of competitive equipment in the field of dough preparation machines, starter cultures and service products as well as control of the agent network (worldwide).
• Independent support of our national and international customers
• Strategic and sales-oriented customer support with the goal of a sustainable positive customer relationship
• Technical consulting of customers, preparation and follow-up of offers, as well as negotiation of commercial framework conditions up to contract conclusion
• Structured sales processes with Salesforce as CRM system
• Expansion of activities within the area of plant technology for pre-dough and kneading with a focus on increasing sales and gaining market share
• Targeted acquisition of new customers and their competent support
• Continuous market and competition analysis as well as sales planning based on the preparation of regular sales forecasts
• Support in marketing activities, implementation of webinars as well as participation in trade fairs with the aim of customer acquisition

Requirements:

• Degree/training in mechanical engineering or in a comparable discipline
• Sales experience in a B2B environment
• Experience in the field of machinery and equipment for the food industry
• Fluent in written and spoken Spanish and English, further foreign language skills are an advantage (Portuguese, French, Italian)
• Confidence in initiating new business relationships at decision-making level
• Sensitivity to customer needs and a solution-oriented mindset
• Strong communication, organizational and assertiveness skills as well as hands-on mentality and drive for sustainable business successes
• Distinct willingness to travel at home & abroad
• Confident handling of standard software (IT affinity) and CRM software

We offer you:

• General conditions: an attractive salary package with 30 days annual leave, sales and margin-based commission, company car, company cell phone and home office equipment.
• Tasks: Exciting, responsible, varied tasks; interesting application areas with growth potential in a dynamic sales environment and the express wish for you to contribute your ideas.
• Team: international team, flat hierarchies, cooperation at eye level, open communication and constructive feedback culture
• Familiarization: sales and negotiation training as well as a good start through a comprehensive familiarization plan that ensures you get to know all relevant areas of the company and also the people behind it in the first few weeks.
• Work-life balance: flexible working time arrangements and home office
• Company health promotion: company physician, psychological counseling, Hansefit
• Local amenities at the Osnabrück site: company canteen, fruit basket, free water, parking spaces

Sales Manager for pharmaceutical machinery and equipment (m / f / d)

DIOSNA Dierks & Söhne GmbH was founded in 1885 in Germany, Osnabrück, and is one of the leading suppliers of machines and plants
for the food and pharmaceutical industries.
The focus in the food industry is the Bakery division.
As the market leader in machines for dough production of bakery and pastry products, we are focused on international growth.
Our systems are designed, built and delivered upon specific customer requirements: from the smallest handcraft mixers to industrial fully automated large-scale plants – DIOSNA offers solutions for various ways of preparing dough.
With the positioning of our kneading machines we are operating in a highly attractive market segment based on increasing consumer demand in international markets.
 
To support our team we are looking for you as: 

Sales Manager (m/f/d) for pharmaceutical machinery and equipment
 
Responsibilities:

• Competitive granulation technology and service around granulation technology & plants, as well as coating plants in the pharmaceutical, cosmetic,- and food supplement sector.
• Sales of pharmaceutical plants as well as control of the agent network (worldwide)
• Independent support of our national and international customers
• Technical consulting of customers, preparation and follow-up of offers, as well as negotiation of the commercial framework conditions up to the conclusion of the contract
• Structured sales processes with Salesforce as CRM system
• Expansion of activities within the pharmaceutical/granulation technology sector with a focus on increasing sales and gaining market share
• Targeted acquisition of new customers and their professional support
• Continuous market and competition analysis as well as sales planning based on the preparation of regular sales forecasts
• Support in marketing activities, implementation of webinars as well as participation in trade fairs with the aim of customer acquisition

Requirements:

• Education ideally in the field of mechanical engineering, pharmaceutical technology, process engineering, chemical engineering or in a comparable field of study.
• Sales experience in a B2B environment
• Experience in the field of machinery and equipment for the pharmaceutical industry
• Business fluent in written and spoken English, further foreign language skills are an advantage (Spanish, Portuguese, French, Italian)
• Confidence in initiating new business relationships at decision-making level
• Sensitivity to customer needs and solution-oriented way of thinking
• Strong communication, organizational and assertiveness skills as well as hands-on mentality and drive for sustainable business successes
• Business fluent in written and spoken English, further foreign language skills are an advantage
• Strong willingness to travel at home and abroad
• Confident handling of standard software (IT affinity) and CRM software

We offer you:

• General conditions: an attractive salary package with 30 days annual leave, turnover and margin-oriented commission, company car, company cell phone and home office equipment.
• Tasks: Exciting, responsible, varied tasks; interesting application areas with growth potential in a dynamic sales environment and the express wish for you to contribute your ideas.
• Team: international team, flat hierarchies, cooperation at eye level, open communication and constructive feedback culture
• Familiarization: sales and negotiation training as well as a good start through a comprehensive familiarization plan that ensures you get to know all relevant areas of the company and also the people behind it in the first few weeks.
• Work-life balance: flexible working time arrangements and home office
• Company health promotion: company physician, psychological counseling, Hansefit
• Local amenities at the Osnabrück site: company canteen, fruit basket, free water, parking spaces

 

Key Account Manager (m/f/d)

DIOSNA Dierks & Söhne GmbH was founded in 1885 in Germany, Osnabrück, and is one of the leading suppliers of machines and plants
for the food (focus in bakery) and pharmaceutical industries.
 
As the market leader in machines for dough production of bakery and pastry products, we are focused on international growth.
Our systems are designed, built, and delivered upon specific customer requirements: from the smallest handcraft mixers to industrial fully-automated large-scale plants – DIOSNA offers solutions for various ways of preparing dough.
 
With the specialization and quality of our kneading machines, we operate in a highly attractive market segment based on increasing consumer demand in international markets.
 
For our location in USA we are looking for the following position:

Key Account Manager (m/f/d)


Responsibilities:

• Strategic and sales-oriented customer support with the goal of a sustained, positive customer relationship
• Sales of capital equipment for the production of dough and pre-dough; sales of starter cultures and service products
• Develop contacts and customer relationships
• Communicate with all relevant departments in the company to execute customer orders and requests
• Technical consulting of customers, preparation, and follow-up of orders, as well as negotiation of commercial framework conditions up to contract conclusion
• Utilize sales processes within Salesforce CRM system
• Continuous market and competition analysis; sales planning based on the preparation of regular sales forecasts
• Support of marketing activities, implementation of webinars and seminars with the aim of customer acquisition

 
Requirements:

• Sales experience in a B2B environment or key account management experience
• Highly prefer experience in the field of (bakery) ingredients or equipment for the food industry
• Ability to create and maintain new business relationships at decision-making level
• Sensitivity to customer needs and a solution-oriented way of thinking
• Strong communication, organizational skills
• Willing to be hands-on and driven to sustain business successes
• Willingness to travel
• Strong familiarity with standard software packages (Microsoft Word, Excel, Outlook, etc) and CRM software (Salesforce experience preferred)

 
We offer you:

• An attractive position in a dynamic and growing company within a value-oriented environment with supportive colleagues.
• Your compensation package will be attractive, and your perspective is to grow with the expansion of the company.

Become a part of us!
 
We are looking forward to receive your application:
 bewerbung@diosna.de – www.diosna.de

Project Manager (m/f/d)

DIOSNA Dierks & Söhne GmbH was founded in 1885 in Germany, Osnabrück, and is one of the leading suppliers of machines and plants
for the food (focus in bakery) and pharmaceutical industries.
 
As the market leader in machines for dough production of bakery and pastry products, we are focused on international growth.
Our systems are designed, built, and delivered upon specific customer requirements: from the smallest handcraft mixers to industrial fully-automated large-scale plants – DIOSNA offers solutions for various ways of preparing dough.
 
With the specialization and quality of our kneading machines, we operate in a highly attractive market segment based on increasing consumer demand in international markets.
 
For our location in USA are we are searching for:
 
Project Manager (m/f/d)
 

Responsibilities:

• Strategic and result-oriented customer care with the goal of a sustained, positive customer relationship
• Support the sales department with technical consulting and sales meetings onsite and via phone/videocalls
• Coordinate task completion within the project team; management of internal and external interfaces
• Develop, specify, and coordinate the machine technology based on contract terms within departments and with the customer
• Project definition at the start-up phase, elaboration of project objectives and machine limit conditions including preparation and maintenance of project plans
• Plans, controls, monitors, and successfully executes projects including the preparation of interim reports and the final project report
• Monitors detailed project execution processes and procedures, including change management both internally and externally
• Detailed planning of project-related activities including labor and cost planning and the project schedule

Requirements:

• Engineering or technical education and/or training required, prefer completion of higher-level engineering or other technical education, or equivalent professional experience
• Professional experience in the field of mechanical engineering ideally in the food and/or pharmaceutical industry
• Professional experience in the management of projects in mechanical and plant engineering
• Interest in complex, technical, and commercial contexts as well as strong analytical and conceptual thinking skills
• Target and customer-oriented thinking and demeanor as well as negotiation skills
• A high degree of team spirit and strong communication skills
• High level of motivation, independence, and flexibility
• Ability to explain complex issues in an understandable way
• Fluent in written and spoken in German is preferred
• Strong familiarity with standard software packages (Microsoft Word, Excel, Outlook, etc)
• Willingness to travel national and international 25%

 We offer you:

• An attractive position in a dynamic and growing company within a value-oriented environment with supportive colleagues.
• Your compensation package will be attractive, and your perspective is to grow with the expansion of the company.

 
Become a part of us!
 
We are looking forward to receiving your application:
 - bewerbung@diosna.de – www.diosna.de

Service Technician (m/f/d)

DIOSNA Dierks & Söhne GmbH was founded in 1885 in Germany, Osnabrück, and is one of the leading suppliers of machines and plants
for the food (focus in bakery) and pharmaceutical industries.
 
As the market leader in machines for dough production of bakery and pastry products, we are focused on international growth.
Our systems are designed, built, and delivered upon specific customer requirements: from the smallest handcraft mixers to industrial fully-automated large-scale plants – DIOSNA offers solutions for various ways of preparing dough.
 
With the specialization and quality of our kneading machines, we operate in a highly attractive market segment based on increasing consumer demand in international markets.
 
For our location in USA we are looking for the following position:
 
Service Technician (m/f/d)
 
 
Responsibilities:

• Completes repair and maintenance work on industrial mixers
• Independent installation and commissioning of our plants worldwide; acts as site supervisor
• Consult, instruct, and train customers on equipment usage and maintenance
• Computer-assisted reporting of assembly, service and maintenance operations
• IT-supported reporting of installation, service, and maintenance assignments
• Maintains tools and material inventory in the service vehicle
• Service call management
• Complete field reports and other reporting as required

 
Requirements:

• Technical training as an industrial mechanic, mechatronics technician or equivalent and/or previous experience as a service technician on industrial equipment
• Prefer technical customer service experience

• Ability to  travel nationally and internationally 75%
  • High level of commitment and initiative; ability to work indepedently
  • Class B drivers license
  • Strong service orientation, customer communication, and willingness to learn

• Strong familiarity with standard software packages (Microsoft Word, Excel, Outlook, etc)
  • PLC knowledge and experience preferred
  • Professional yet friendly appearance; ability to work as a team

 
We offer you:

• An attractive position in a dynamic and growing company within a value-oriented environment with supportive colleagues.
• Your compensation package will be attractive, and your perspective is to grow with the expansion of the company.

Become a part of us!
 
We are looking forward to receive your application:
- bewerbung@diosna.de – www.diosna.de

Technologist – Dough & Process (m/f/d)

DIOSNA Dierks & Söhne GmbH was founded in 1885 in Germany, Osnabrück, and is one of the leading suppliers of machines and plants
for the food (focus in bakery) and pharmaceutical industries.
 
As the market leader in machines for dough production of bakery and pastry products, we are focused on international growth.
Our systems are designed, built, and delivered upon specific customer requirements: from the smallest handcraft mixers to industrial fully-automated large-scale plants – DIOSNA offers solutions for various ways of preparing dough.
 
With the specialization and quality of our kneading machines, we operate in a highly attractive market segment based on increasing consumer demand in international markets.
 
For our location in USA we are looking for the following position:
 
Technologist – Dough & Process (m/f/d)

 
Responsibilities:

• Technical and application consulting for new and existing customers on technical and technological issues
• Technological project support from the quote process to the commissioning of the plant
• Participate in project-related customer trials at customer site; Develops and implements customer-specific requirements
• Records testing results and forwards to the appropriate parties
• Provide sales support from a dough technology and process technology point of view
• Organization and execution of bread presentations, seminars, webinars, and trainings (internal and external) regarding bakery technology topics and to support sales efforts

 
Requirements:

• Degree in food technology or training as food technician / baker / confectioner; or comparable training in the field of food technology / bakery technology
• Professional experience in the field of industrial bread and bakery production
• Strong knowledge of raw materials, products, and processing as well as strong knowledge of production processes, equipment, and process technology
• Knowledge of the market environment, competition, and business management contexts
• Able to travel nationally and internationally 75% (mainly US and Canada)
• Customer-oriented communication skills with a professional approach
• Proactive; highly organized; strong strategic and analytical thinking skills

 
We offer you:

• An attractive position in a dynamic and growing company within a value-oriented environment with supportive colleagues.
• Your compensation package will be attractive, and your perspective is to grow with the expansion of the company.

 
Become a part of us!

We are looking forward to receive your application:
 bewerbung@diosna.de – www.diosna.de